Our Privacy Principles
Your privacy matters to us. We believe in respecting your personal information and only collecting what’s necessary to provide our services. Our goal is to keep your data safe, private, and to use it only as outlined here.
1. What we collect and why
We keep data collection minimal and focused on delivering a quality experience.
- Information you provide: When you create an account or reach out to us, you may provide us with details like your name, email address, or preferences.
- Information we collect automatically: To improve and secure our services, we may collect basic technical information, such as your IP address or device type. This helps us enhance your experience and keep our service running smoothly.
2. How we use your information
We use your information only for necessary purposes, including:
- Providing and improving our services
- Ensuring the security and integrity of our platform
- Managing essential operational details, like confirming call connections and data usage by country to provide reliable service
- Communicating with you about updates or changes
- Meeting legal and regulatory obligations
3. Our promise not to sell your data
Your data is yours, and we will never sell your personal information to third parties. Unlike large telcos that may profit from your data, our business is built on providing you with reliable, secure connectivity — not by monetizing your personal information.
4. Sharing information with trusted parties
We may share limited information with trusted partners to operate and improve Popcorn. These partners help us with essential services like troubleshooting coverage issues and managing customer service. In rare cases, we may share information if required by law or for security reasons.
5. Protecting your data
We use best practices to protect your personal information from unauthorized access, loss, or misuse. While we work to keep your data safe, please remember that no method of digital storage or transmission is entirely secure.
6. Your rights and choices
You have control over your personal information. You can request the deletion of your data. Additionally, you can manage your preferences for communications or other data-sharing settings through your account or by contacting us.
7. Updates to this policy
As Popcorn evolves, we may update these Privacy Principles to reflect service improvements or legal changes. We’ll notify you of significant updates, and your continued use of our services will mean you accept these changes.
8. Contact Us
If you have any questions about our Privacy Principles, please contact:
Neel Popat
hello@popcorn.space